Before Making a Purchase Read All of Get Even Home Terms & Conditions
1. Contact Information
Phone- (909) 500-3320 • Email- email@example.com
2. Terms of sale
Customer is responsible for reading this document and must agree to all terms before sale is final. Submitting any order declares you as the customer have read and agree to all of Get Even Home terms and conditions. • All prices shown are expected to be correct. If error in pricing has occurred the customer will be notified right away and given the opportunity to receive a full refund or pay the difference. • All clerical errors are subject to correction. • Customer is responsible for correctly entering all information during the ordering and checkout process to include but not limited to customer address, charging/billing information, shipping information, selection of product and product options, etc. Mistakes due to entering/choosing incorrect information for any reason will fall on the customer. Entering/choosing incorrect information may cause an order to be canceled, over charged, or shipped to the wrong address, etc. Such an event would be the responsibility of the customer. • No product is guaranteed to be in stock at time of sell. Get Even Home will contact customer immediately if product is out of stock. • Any product damage must be reported within 24 hours of receiving merchandise to be considered a factory defect. • No repairs, exchanges, returns or credit will be honored unless approved by Get Even Home staff. • Get Even Home may cancel an order at any time. • All refunds will be refunded from our main office and require a reasonable allowed processing time. • Due to lighting and different screen resolution products may differ in color or finish from sample pictures.
3. Claims and Return Policy
Get Even Home stands behind our product 100% as long as the following procedures are followed. Any situation determined to be a lack of care for the product will void all guarantees and warranties. • Original sales receipt must be presented by customer for any claim to be valid. • All cosmetic claims must be made at time of receiving and signing of merchandise. • All claims will be inspected by a Get Even Home staff member. If no staff is available than customer must provide clear digital images of the defect. Clarity of all images will be judged by Get Even Home. Images that Get Even Home determines are not clear enough to prove damage will not be accepted as valid proof. All images must be emailed within the 24 hour window to be considered valid, no exceptions. • There will be no returns, credits, or exchanges on any custom ordered furniture or mattresses after order is processed. • Purchases may be cancelled in writing within 24 hours of original order time; as long as merchandise has not been delivered to the customer and the order has not been processed. • Purchases may only be cancelled after 24 hours with approval from Get Even Home. No custom furniture can be canceled after 24 hours or the order has been processed for any reason. • If approved all returns will be subjected to a 30% restocking fee after the 24 hour timeframe. • Get Even Home staff will determine the best resolution to any claim. This may include replacing or repairing products. • Get Even Home will have ultimate decision on any claim. No claim will be considered valid if claim involves a simple customer preference change. • Metal finishes, fabrics, leather, wood finish, and picture frames, may deviate from sample picture. Choosing the correct metal finishes, fabrics, leather, wood, picture frame, and/or any other option is the responsibility of the customer. • Furniture cannot be returned due to customer “accidently” choosing the wrong metal finish, fabric, leather, wood finish, picture frame, and/or any other option. No return, refund, or exchange will be made based off any related mistake.
3. Delivery Policy
Get Even Home does the best job we can to ensure your furniture makes it to your home in good condition. • Customer is responsible to clear any delivery site for proper movement of furniture. No driver will be authorized to handle any product unless it is listed on the sales receipt. • Any damage to customers home due to lack of preparation of delivery site falls solely on the customer. This includes all preventable damage to furniture as well. • Customer is responsible for measuring any doorways or path of delivery to ensure proper fitment of merchandise. No returns or credits will be granted due to furniture not being able to “fit” into a pathway. • Any cosmetic defects must be claimed at time of delivery. Signing of delivery receipt declares that Get Even Home has delivered your product in 100% perfect condition. All claims involving cosmetic defects after signing of delivery receipt will be considered a customer’s lack of proper care of the product, and will not be granted any kind of credit, return, or refund. • Furniture will not be delivered unless person receiving is over 18 years of age. • If Get Even Home driver determines the site of delivery is too risky and determines proceeding may cause damage to the product they will inform the customer. At which point the customer can decide to waive Get Even Home of all possible damage that could occur during delivery. If the customer does not wish to waive Get Even Home the merchandise will be left in a spot designated by the driver. • Delivery types vary and will be discussed and decided at time of sale. During delivery there will be no change in previous agreed delivery type unless agreed upon between Get Even Home management, the buyer, and delivery drivers. • Any reason that requires a second delivery would result in a second delivery charge. • If buyer is not present at delivery site within 15 minutes of driver’s arrival a second delivery will be scheduled and customer will be charged a second delivery charge.
The Legal Side
THE PRODUCTS WE SELL
These terms and conditions apply only to products sold on www.GEH.com. GEH is not responsible for products sold on third part site using the GEH name. GEH attempts to provide a faithful representation of the products we carry. However, we cannot ensure the accuracy of color, grain, feel, comfort, texture, smell, or any other characteristics of the products. Nor do we make any claims as to the availability of the products displayed. All products sold on www.GEH.com are sold “AS IS” and “AS AVAILABLE”. GEH does not guarantee products are in stock at time of purchase. Stock count displayed is subject to error and may not be assumed to be 100% accurate. Product weights, measurements and similar descriptions are approximate and are for convenience only.
TERMS TO USE GEH
-The Site may only be used for lawful purposes in accordance with the terms of the license granted in these Terms & Conditions. As a condition of your use of this Site, you warrant to GEH that you will not use the Site for any purpose that is unlawful or prohibited by these Terms & Conditions or any other federal or state law. Whether on behalf of yourself or on behalf of any third party, YOU MAY NOT:
-make any commercial use of the Site or its Content, including making any collection or use of any product listings, descriptions, prices or images;
-download, copy or transmit any Content for the benefit of any other merchant;
-use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Site other than the search engine and search agents provided by Target or generally publicly available browsers;
-frame, mirror or use framing techniques on any part of the Site without GEHs prior written consent;
-make any use of data extraction, scraping, mining or other data gathering tools, or create a database by systematically downloading or storing Site content, or otherwise scrape, collect, store or use any Content, product listings, descriptions, prices or images, except pursuant to the limited license granted by these Terms & Conditions;
-use any Meta tags or any other hidden text utilizing our name or marks;
-misrepresent the identity of a user, impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site, or express or imply that we endorse any statement you make;
-use a buying agent to conduct transactions on the Site;
-conduct fraudulent activities on the Site;
-violate or attempt to violate the security of the Site, including, without limitation: (i) accessing data not intended for you or logging onto a server or an account that you are not authorized to access; (ii) trying to change the behavior of the Site; (iii) attempting to probe, scan, or test the vulnerability of a system or network, or to breach security or authentication measures; (iv) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting malware to the Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing”; (v) forging any header or any part of the header information in any email or posting; or (vi) forging communications on behalf of the Site (impersonating the GEH Site) or to the Site (impersonating another user);
-send unsolicited or unauthorized email on behalf of GEH, including promotions and/or advertising of products or services;
-tamper with the Site or use or attempt to use any device, software, routine or data that interferes or attempts to interfere with the working or functionality of the Site or any activity being conducted on the Site;
-use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others, including others’ privacy rights or rights of publicity;
-harvest or collect personally identifiable information about other users of the Site;
-restrict or inhibit any other person from using the Site (including, without limitation, by hacking or defacing any portion of the Site);
-use the Site to advertise or offer to sell or buy any goods or services without GEHs express prior written consent;
-reproduce, duplicate, copy, sell, resell or otherwise exploit for any commercial purposes any portion of, use of or access to the Site;
-modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site
Copyrights. All content on the Site, that means every aspect of the Site, are either Copyright © 2017 to GEH, LLC, or are the proprietary property of the affiliates or licensors of The GEH, LLC. All rights reserved.
The Content may not be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without GEH’s prior written permission.
Trademarks. All trademarks on the Site are either trademarks or registered trademarks of GEH or its affiliates or licensors and may not be copied, imitated, or used, in whole or in part, without the prior written permission of GEH. All page headers, custom graphics, button icons, and scripts are service marks, trademarks and/or trade dress of GEH or its affiliates, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of GEH. Other trademarks, registered trademarks, product names, and company names or logos displayed on the Site are the property of their respective owners.
The last thing we want to do is copy. GEH respects the hard work of others. If you believe your work has been copied in a way that constitutes copyright infringement, or are aware of any infringing material on GEH, please email us at firstname.lastname@example.org. We will do our best to review the information and determine if in fact an infringement as occurred. After review of the material, GEH will decide if infringement has occurred and what further actions to be taken. In order for your request to be valid we require an exact copy of the material you believed to be copied. The source it was copied from. Who you represent on behalf of our claim. You must submit the required items on a signed document attached to the email in order for your claim to be considered valid. GEH will review the issue in a timely manner. Timely manner will be determined by GEH.
DISCLAIMER OF WARRANTY
THE SITE AND THE CONTENT AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU EXPRESSLY AGREE THAT USE OF THIS SITE AND/OR ITS CONTENT IS AT YOUR SOLE RISK.
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, GEH AND ITS AFFILIATES DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
YOU EXPRESSLY AGREE THAT USE OF THIS SITE, INCLUDING ALL CONTENT AND/OR DATA DOWNLOADED OR ACCESSED FROM OR THROUGH THE SITE, IS AT YOUR SOLE RISK. YOU UNDERSTAND AND AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR BUSINESS, YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT AND/OR DATA.
GEH ASSUMES NO RESPONSIBILITY FOR ANY DAMAGES SUFFERED BY A USER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA FROM DELAYS, NONDELIVERIES OF CONTENT OR EMAIL, ERRORS, SYSTEM DOWN TIME, MISDELIVERIES OF CONTENT OR EMAIL, NETWORK OR SYSTEM OUTAGES, FILE CORRUPTION, OR SERVICE INTERRUPTIONS CAUSED BY THE NEGLIGENCE OF GEH, ITS AFFILIATES, ITS LICENSORS, OR A USER’S OWN ERRORS AND/OR OMISSIONS EXCEPT AS SPECIFICALLY PROVIDED HEREIN.
GEH DISCLAIMS ANY WARRANTY OR REPRESENTATION THAT CONFIDENTIALITY OF INFORMATION TRANSMITTED THROUGH THE SITE WILL BE MAINTAINED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SITE OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN WRITING.
ALTHOUGH GEH WILL, IN MOST CIRCUMSTANCES, BE ABLE TO RECEIVE YOUR E-MAIL OR OTHER INFORMATION PROVIDED THROUGH THIS WEBSITE, GEH DOES NOT GUARANTEE THAT IT WILL RECEIVE ALL SUCH E-MAIL OR OTHER INFORMATION TIMELY AND ACCURATELY AND SHALL NOT BE LEGALLY OBLIGATED TO READ, ACT ON, OR RESPOND TO ANY SUCH E-MAIL OR OTHER INFORMATION. BE AWARE THAT INTERNET E-MAIL TYPICALLY IS NOT SECURE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL GEH OR ANY OF ITS VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE GEH SITE, OR THE PERFORMANCE OF THE PRODUCTS PURCHASED THROUGH THE SITE. INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION. GEH IS NOT RESPONSIBLE FOR ANY HEALTH OR NON HEALTH RELATED ISSUES ARISING FROM THE USE OF PRODUCTS SOLD, DONATED, OR RECEIVED FROM GEH. IF GEH IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE OF THIS SITE OR ANY CONTENT, GEH’S LIABILITY SHALL NOT EXCEED US $50.00. GEH IS NOT LIABLE FOR PRODUCT SPECS AND DOES NOT GUARANTEE ACCURACY OF THE INFORMATION ON THE SITE. WE ARE NOT LIABLE/ACCOUNTABLE FOR ANY INJURIES RESULTING FROM THE USE OF THE PRODUCTS OFFERED BY GEH. USERS OF THE GEH SITE AND USERS OF THE PRODUCTS OFFERED BY GEH DO SO AT THEIR OWN RISK. GEH IS NOT PROVIDING ANY MEDICAL ADVICE AND DOES NOT IMPLY USING THE PRODUCTS WILL TREAT, CURE, SUSTAIN, DEFER, CAUSE, OR STOP ANY MEDICAL ISSUES OR ILLNESS. USERS ARE RESPONSIBLE FOR CONTACTING A MEDCIAL PROFESSIONAL FOR ANY RELATED HEALTH ISSUES. GEH IS NOT CLAIMING TO BE MEDICAL PROFESSIONALS OR IN THE FIELD OF MEDICINE. GEH DOES NOT MANFACTURE THE FURNITURE IT SELLS AND IS NOT LIABLE FOR THE SAFTEY ISSUES ARISING FROM MISUSE OF THE PRODUCTS SOLD. IT IS THE YOUR RESPONSIBILITY TO SECURE ALL FURNTIRUE TO PREVENT TIPPING, FALLING, OR MALFUNCTION THAT MAY CAUSE INJURY.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
IN CASE A BREACH
LINKS AND THIRD PARTIES
LET’S TALK PRIVACY
GEH DOES NOT GIVE MEDICAL ADVICE
At GEH we want to offer useful general information based of our years of experience, not professional medical advice. The products sold by GEH are not medical devices, is not intended to diagnose, treat, cure or prevent any disease, ailment or injury. To the maximum extent permitted by applicable law, you expressly agree that we are not providing medical advice anywhere on this site or any form of advertisement. Our opinion or advice is not intended to be and should not be used in place of (a) the advice of your physician or other professionals, (b) a visit, call or consultation with your physician or other medical professionals, or (c) information contained on or in any product packaging or label. We are not responsible for any health problems that may result from the use of our products.
Your use of this site does not constitute or create a doctor-patient, therapist-patient or other healthcare professional relationship between GEH and you.
DISPUTE RESOLUTIOND (LEGAL PROBLEMS)
IN THE UNLIKELY EVENT THERE IS A LEGAL PROBLEM BETWEEN YOU/THE USER OF THIS SITE AND GEH, THIS SECTION PROVIDES FOR THE RESOLUTION OF MOST DISPUTES OR CLAIMS THROUGH ARBITRATION INSTEAD OF COURT TRIALS AND CLASS ACTIONS. YOU SHOULD READ THIS SECTION CAREFULLY; ARBITRATION IS FINAL, BINDING AND SUBJECT TO ONLY VERY LIMITED REVIEW BY A COURT. THIS SECTION GOVERNING DISPUTES WILL SURVIVE ANY TERMINATION OF THIS AGREEMENT.
YOU AND GEH AGREE TO ARBITRATE ANY CLAIM, CONTROVERSY OR DISPUTE ARISING UNDER OR RELATED TO THIS AGREEMENT, EXCEPT THAT YOU OR GEH MAY BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT. YOU AND GEH ACKNOWLEDGE THAT THIS AGREEMENT EVIDENCES A TRANSACTION IN INTERSTATE COMMERCE AND THAT THE FEDERAL ARBITRATION ACT WILL GOVERN THE INTERPRETATION AND ENFORCEMENT OF THIS ARBITRATION PROVISION. TO INITIATE ARBITRATION, YOU OR GEH MUST FIRST SEND A WRITTEN NOTICE, VIA CERTIFIED MAIL, TO THE OTHER PARTY INDICATING AN INTENT TO ARBITRATE, WHICH NOTICE WILL INCLUDE:
(1) A DESCRIPTION OF THE FACTS;
(2) A DESCRIPTION OF THE NATURE OF THE CLAIM; AND
(3) THE RELIEF SOUGHT (“NOTICE TO ARBITRATE”).
SEND NOTICE TO ARBITRATE TO: COY HOME, LLC. 12625 FREDERICK ST. STE I-5 PMB #324, MORENO VALLEY, CA, 92553. BOTH PARTIES AGREE TO MAKE REASONABLE ATTEMPTS TO RESOLVE ANY SUCH DISPUTE; HOWEVER, IF THE PARTIES CANNOT RESOLVE THE DISPUTE WITHIN FORTY-FIVE (45) DAYS OF RECEIPT OF NOTICE TO ARBITRATE, THEN AN ARBITRATION CLAIM MAY COMMENCE. ANY ARBITRATION INITIATED UNDER THIS AGREEMENT WILL BE ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) IN ACCORDANCE WITH ITS ARBITRATION RULES (AND THE AAA SUPPLEMENTAL PROCEDURES FOR CONSUMER RELATED DISPUTES AS THEY MAY BE APPLICABLE), AS MODIFIED BY THIS AGREEMENT. INFORMATION CONCERNING THE AAA, ITS ARBITRATION RULES AND OTHER INFORMATION CONCERNING ARBITRATION PROCEDURES AND FEES CAN BE FOUND BY CALLING THE AAA AT 1-800-778-7879 OR VISITING ITS WEBSITE AT http://www.adr.org.
ANY ARBITRATION WILL BE CONDUCTED BY A SINGLE NEUTRAL ARBITRATOR. YOU AND GEH WILL COOPERATE IN GOOD FAITH TO SELECT THE ARBITRATOR WITHIN THIRTY (30) CALENDAR DAYS OF THE COMMENCEMENT OF ANY ARBITRATION PROCEEDING. IF YOU AND GEH CANNOT AGREE UPON A NEUTRAL ARBITRATOR WITHIN THE THIRTY DAY PERIOD, THEN EITHER PARTY MAY REQUEST THAT THE AAA APPOINT, IN ITS SOLE DISCRETION, A NEUTRAL ARBITRATOR. YOU AND GEH FURTHER AGREE THAT NO ARBITRATOR WILL HAVE THE AUTHORITY TO AWARD ANY RELIEF OR REMEDY IN EXCESS OF OR CONTRARY TO WHAT IS PROVIDED IN THIS AGREEMENT, EXCEPT WHERE SUCH PROVISION IS NOT PERMITTED UNDER APPLICABLE LAW. THE ARBITRATOR´S DECISION AND AWARD WILL BE FINAL AND BINDING, AND JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED INTO IN ANY COURT HAVING JURISDICTION. THE LAW THAT IS APPLIED TO THIS AGREEMENT ALSO WILL BE APPLIED IN ANY ARBITRATION PROCEEDING. UNLESS YOU AND GEH OTHERWISE AGREE, ANY ARBITRATION WILL BE CONDUCTED IN RIVERSIDE, CALIFORNIA. ALL ADMINISTRATIVE COSTS AND FEES OF THE ARBITRATION WILL BE BORNE EQUALLY BY YOU AND GEH. YOU AND GEH WILL EACH BEAR THE EXPENSES OF ITS OWN COUNSEL, EXPERTS, WITNESSES AND THE PREPARATION AND PRESENTATION OF EVIDENCE IN CONNECTION WITH ANY ARBITRATION.
WE EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. WE EACH HEREBY WAIVE OUR RIGHT TO PARTICIPATE IN ANY CLASS ACTION, WHETHER IN COURT OR ARBITRATION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION WE EACH WAIVE ANY RIGHT TO A JURY TRIAL.
IF WE MADE A MISTAKE
If any of the terms in this agreement are to be deemed invalid, or for any reason unenforceable, that term will be considered isolated and shall not affect the validity and enforceability of any remaining terms.
Products sold on GEH will only be eligible for return if the product is damaged from the manufacture. Damage claims must include photographs showing the damage emailed to email@example.com. Along with the photos you must submit a signed and dated, typed paragraph explaining how the damages occurred. GEH is not responsible for damage to future due to failure to correctly assemble the furniture. All Damage claims must be submitted in 24 hours to be considered valid. GEH will consider each claim as an individual matter. Refunds and exchanges will be granted on a case by case basis. In order to keep cost down small claims may be repaired by GEH staff. You herby agree that GEH will determine if damages grant an exchange. Exchanges for any other reason will not be granted. None of GEH products come with a trial or test period. GEH will decide if your case will receive an exchange. Refunds may only be granted with approval from upper management. Refunds and exchanges are subject to a 20% restocking fee.
Warranties: Every product will come with a unique limited warranty, provided by the manufacture of the product. We are not responsible for upholding the warranties, promises, or claims made by manufactures. You agree to review the warranties per product and adhere to them as required in order for your claim to be valid.
Truthful Information: You are responsible for all information provided to GEH for shipping and billing. We will not responsible for any loss of products due to false or inaccurate information provided to on this site. You will verify that all information is correct and that you will be available to receive your product via third party shipping company. Any products lost through a third party shipping company will not be the responsibility of GEH. You must follow the shipping companies’ procedures for products lost in shipping. GEH will in no way be responsible for any products lost in the shipping process whether or not that is due to inaccurate information input. By accepting delivery from a third party shipping company you herby agree that you received the correct products free from defects, you received the products you order in good condition.
GEH may terminate this Agreement, or terminate or suspend your access to the Site at any time, with or without cause, with or without notice. We may modify these terms at any point without warning. At that time the new terms will supersede any past terms. You agree to periodically check these terms for updates as you desire.